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  Newsletter - Oct 09 (Chinese, 中文)

Authorized Reseller

Technical Support

CVCL News letter - with technical tips

CVCL and PTC has a lot of supporting resources. You can reach CVCL or PTC’s support around the clock. If you are our active maintenance customers, you can have a comprehansive supporting service from us.

PTC’s Gold Support Package Features:

( Chinese, 中文 )

Newsletter - Oct 09

Newsletter - Jul 09

24 hour x 5 day Telephone Support (Monday to Friday)

Newsletter - Apr 09

2 hour response times (1 hour for Windchill products)

Newsletter - Jan 09

Software fixes and automatic shipments of new releases

Newsletter - Oct 08

Anytime access to web based support, learning tools, knowledge database

Eligibility for discounted software upgrade packages

Newsletter - Jul 08

Customer Configuration Profile Database

Newsletter - Apr 08

Access to "Live" & recorded interactive Web Sessions

Newsletter - Jan 08

Newsletter - Oct 07

PTC Technical Support Toll Free hotline (for active maintenance customer):

Newsletter - July 07

HK : 800 9333 09

Technical Tips in Chinese 技术快递

PRC : 800-810-0699 or 10800-650-8185

Email : cs.ptc@ptc.com

Free Pro/E Viewer

(Please provide PTC Customer Number when calling the above hotline)

ProductView Express

CVCL Technical Support Hotline :

HK : 852-2565 1116

PRC : 8620-8767 7214

Email : support@cvcl.com.hk

ftp : Please ask us for login name and password

Outstanding Technical Support Award from PTC

eDrawings - Trial Version

Free eDrawings vs eDrawings Professional

Wildfire 4.0 Tutorial :

Buy eDrawings Professional?

Software Versions updates:

Useful Tools

Pro/ENGINEER Software Update Availability

Personal Productivity Tools

Pro/ENGINEER 5.0 CD Available - Datecode : F000

For active maintenance customer, please send us an email and we will post the CD to you.

Convert 2D Drawings into 3D Models in Minutes

Pro/ENGINEER Hardware and system requirement

Wildfire 5.0

Wildfire 4.0

AutobuildZ demo

Quick Reference Card WF4

Wildfire 3.0

Wildfire 2.0

Quick Reference Card WF3

Facebook : Pro/E Did you know?

Other Useful Links

YouTube : PTC Studio

Free Parts Library

MCAD Central Parts Library

The Pro/ENGINEER Network

3D Model Space Search Engine

Blog : Special Product Development

YouTube : CVCL Solution